Shipping & Delivery
At MyPapillon, we strive to provide you with the best shopping experience, including fast and reliable shipping. Here's what you need to know about our shipping and delivery process:
Shipping Options:
We offer standard shipping for all orders, with the option for expedited shipping for an additional fee.
Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
Delivery Timeframes:
Standard shipping orders are typically processed and shipped within 7 business days.
Delivery times vary depending on your location, but most orders are delivered within 7 days.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can track the status of your order by clicking on the tracking link provided in the email or by logging into your MyPapillon account.
International Shipping:
We offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination.
Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Shipping Restrictions:
We are unable to ship to P.O. boxes or military addresses.
Some items may be restricted from international shipping due to customs regulations.
Shipping Updates:
If there are any delays or issues with your order, our customer service team will reach out to you promptly to provide updates and resolve any issues.
Contact Us:
If you have any questions or concerns about shipping and delivery, please contact our customer service team at enquiry@papillons.com.my or +60109734800. We are here to assist you with your order.
Note: Shipping and delivery times may be affected by external factors such as weather conditions, holidays, and global events. We appreciate your understanding and patience during these times.
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